Note: Written Comments listed below are going a little out of date,
only because new comments are being replaced by the voice comments above :) - Casey
Yukio Kikuta - Japan
Comments: I have bought two hats (first a fedora, second a havana) from you. The second hat (havana) looks very good. The brim is rather flat. I mean that the brim does not curl up too much. I can wear it with a snapped brim or a turn-down brim. I am satisfied with the Havana hat very much. Please forgive me for my poor English.
UserTel: +81-436-42-5279
May 23rd 2005
Jussi Pakarinen - Karhula, Finland
I received my super fino plantation fedora a couple of weeks ago. It's my first panama hat ever so I do not have any basis for comparison, but the quality appears to be excellent. The weave is fine, even and tight, and the brim edge has been fastened off very carefully. The color of the hat is beautiful, natural yellow-white just as I imagined it to be.
The sturdy balsa box had protected the hat well. Ordering through the main ordering system would have been easy, but I finally encountered some problems with paying. Apparently Wells Fargo dislikes non-U.S. credit cards, but Casey kindly walked me through the secondary ordering form and an alternate paying method.
I must sincerely commend him on his service to individual customers. He really made this customer feel important. I must confess that I had some qualms about purchasing such an expensive (for me!), personal item through the net from an unknown vendor from another continent, but everything went well. I got what I ordered, and the delivery time was what was promised. In my experience, if you want a quality panama hat at a bargain, Panama Hats Direct is a good choice.
I first did business with Casey last year I bought a super fino fedora #1. "wow" I said!
I work in Hollywood as an special effects man and this hat turns heads. So now i am back for the fino fino fedora #2 this one will be for dress. This is a craft that is as fine as the the weave of the Persian rug!
Name: Mark From: California
This hat is so AWESOME i linked it too my page that gets huge amounts of traffic:-)) Thanks Mark
RealestateCostarican.com
Name: Tommy Suggs
Hello Casey, My Hat arrived today. I ordered the sub fino and the grade suggest that it would be something less than the best but the workmanship is beautiful. I can't imagine how the better grade hats would look and feel. It has always been a problem for me to get a hat that fits correctly. This hat fits like a glove. The weather is beginning to warm up in NC so the timing is perfect. I anticipate ordering another finer grade hat in the very near future, so I will be in touch. Thanks so much for the very fine hat and the good service. Tommy
Name: Mary Kriletich
I just want to say the hat was truly beautiful. Casey was very kind and patient with me. I was so nervous about ordering over the internet. Now I want to reassure you all. The hat was beyond beautiful and the box was wonderful. I think my brother was stunned when I gave it to him for Christmas. I think it's the best present ever. He's quite a fly fisherman and I had hoped he would wear it fishing but I don't think so. He said he would be to afraid to have it blow off. I think it's more night on the town "kind of thing" Please be reassured the hats from Casey are "one of a kind art" Next ones mine. Thank-you ,thank-you, thank-you. Mary
Name: John Maloch From: Singapore
I love the hat. Not only was it easy to order and quick to arrive, but it was a perfect fit. Thanks much.
Name: Edward Love From: Toyonaka, City Japan
Hello Casey, I received my hat today 5, February and it "rocks my world" yea my first original Panama hat. Very light, the weave is first class and the color is pure. I'm really looking forward to this May when the heat starts to go back on, by the way the shipping was fast for such a long way. Thanks again, take care. Regards, Ed
Name: Tanya C Crosby From: Seattle, Washington
Comments
Casey was very personal and prompt with me about the purchase of the hat. He went out of his way to make me feel safe about overseas purchases and came through with everything he promised. The hat is beautiful and of high quality. For such a hat from designer names one would pay $700, my hat cost me $216 with shipping! The hat came fedex, promptly, I never had to worry about a thing.
Name: kim wintje From: new hampshire
Hi Casey, I just want you to know that the hat has arrived and it's beautiful. Thank you! Sincerely, Kim Wintje
Name: Trygve Berthelsen From: Norway - living in Dubai
- Thanks. I received the HAT yesterday. Beautiful weave pattern, excellent Ivory color. Thanks for the extra hat band, much appreciated. My Super Fino Havana looks beautiful. Thanks again, with a result like this,,......it's been a pleasure.
Name: Paul Siegel From: virginia
I meant to tell you much earlier. I got the hat and it is terrific -- A beautiful hat. It's a better-made hat than the Borsalino I intended to save for special occasions. I'll be back when this one dies, and I'll send my friends in the meantime. Thanks again. --paul siegel
Name: Adam From: California
Thank you very, very much for the alternate order form. To actually change the web page for a customer having trouble ordering is unusually great service nowadays. I'm glad I mentioned my trouble with the original form, as I am now the proud owner of the finest hat I have ever seen! I don't know anywhere else you can get anything even close to this quality, for anywhere near this price. I got the fino fino, and it looks and feels like a hat costing thousands.
- Name: TERRENCE BORING From: ALEXANDRIA, VA
My new plantation hat super fino took a while to get but is worth waiting for and easily worth the price. Nothing else so fine around here. The quality of the weaving goes well beyond my expectations and I can hardly imagine anything better. But I have read, on other sites, of hats as selling for as much as $10,000 or even $20,000. What would those look like. I think, next time I will try one of Casey's special reserves.
Name: Robert c Frost From: Florida
I am ordering my second hat. The super fino quality is excellent and the price is the best deal I've seen on the net. I am out in the sun a lot so I chose a wider brim which is superb.
Name: Marc Himebaugh From: Tampa, Florida
I just received my Fedora fino Panama hat from Casey. The hat is beautiful. I was struck with how light it is and how tight the weave even for a fino..can't image what the super fino and fino fino would be like..... like butter I bet! The color and weave patterns of the straw is quite interesting as it is beautiful.....a work of art. From a service point of view, I appreciated Casey providing me with both the brown leather band and the black cloth band. It is tough deciding which one looks better, they both look good on the hat. The web site was very informative, interesting to read and easy to order. While I did have trouble getting my size to record on the electronic order form, a simple email to Casey with my size pulled it all together. I ordered the balsa hat box...well worth the little extra cost...and had the hat delivered by the standard shipping method. I received the hat 12 days from my order..just as advertised in the web site. All and all, I am very pleased by the experience and will recommend to others Panamahatsdirect.com. Thank you Casey,
Name: Bruce Feigler From: New Orleans, La.
I ordered two panama hats from Casey and they were more than what I expected. Looks like made of fine cloth and delivered very fast. Casey was very helpful. Many Thanks, Bruce
Name: Jim
Panamahatsdirect.com was great to work with. Casey convinced me to go with one of his special hats .... I was not disappointed. In fact I did not realize what a super fine weave actually meant until I held it my hands. The quality and detail is something I hope does not ever leave this planet. When you hold these beautiful fine hats in your hand, you realize how special these masters of this art are. If you love hats, and especially Panama Hats, then you have come to the right place. If Teddy Roosevelt was alive today he would have bought a hat from Casey.
Name: J. Tobin From: Boston, MA
Great Hat!! Quality work all the way. Great company to work with
Name: Kikuta From: Japan
The material is very fine and very light. And I asked a wide brim then the brim is wider than I expected. I am satisfied with the hat.
Name: Jacob Bogner From: Santa Rosa, CA
I just received my new fedora style panama hat today, so I must have a five inch grin on a four inch mouth. The quality of the hat is absolutely stunning. It looks even better than I had imagined. Words can’t even begin to describe how happy I am right now. Patience is definitely a virtue. I had spent months researching panama hats before finally making a purchase, and I can tell you that I absolutely have no regrets with my decision to trust Casey. It was a pleasure doing business with Casey. He helped me every step of the way. The hat he sent me is simply a work of art. Hats of the same caliber on other websites go for thousands of dollars. But, Casey sells these hats at affordable prices because he lives in Ecuador. If you order a hat from Casey, you will not be disappointed. Please contact me if you have any questions.
Name: Norman From: Virginia
- I was completely satisfied in every way with the hat I bought, both with the high quality of the product and with Casey's professionalism in managing the transaction at every step! I look forward to getting good use from the hat for quite a while. Thanks!
Name: Bengt Haggtoft From: Sweden
- Just received the hats, and they´re excellent. The Cuenca is a really nice hat and if I only had that one I´d be quite satisfied, but the Montecristi...well it´s stunning - I really love it. Thank you - Bengt
Name: Domenico From: Los Angeles USA
- Your hats are gorgeous . Unfortunately , at the moment i cannot afford to spend much money . The craftsmanship looks excellent , and i am telling everybody about your website. I hope you'll get the success you deserve . Best wishes. Domenico http://www.dfoschisite.com
Name: Joy King From: Oregon
Date: 10 April 2003 Time: 13:54:25
Casey, From experience I know that you are honest and reliable. Thank you for this site and for your high quality service and products.
Name: Charles From: Concord Ca.
Date: 24 Mar 2003 Time: 03:46:37
- It was a pleasure doing business with Casey very honest and diligent person. The Monticristi Hats are the real thing, very happy with my purchase.
Name: Wilson From: Canada
- I've had Panama hats before, and when I decided I needed a new one I contacted Casey. It was a gamble, but it paid off with dividends. He worked with me to discuss options, quality and styles. The hat he made me is the best Panama hat I've ever had. I liked it so much I decided to order one for my wife. Anyone thinking of getting a Panama hat should contact Casey. The quality is exceptional and the price can't be beat. Thanks again Casey
Name: Gil McCray From: Philadelphia, Pa.
When Casey comes to bat, it is a home run. Upon receiving my order, we were in touch by email to assure personal attention. My Optimo panama hat arrived in excellent condition, and just what I wanted. A tremendous value. Will order a 2nd hat. gmc
Name - Herb Patterson From - Kelowna, BC, Canada
Date -- Thursday, 23 January 2003, at 5:22 p.m. |
NEAT hat! I'll be the greatest looking guy on the beach this summer. The hat even looks expensive. Thanks, Casey. Great experience. |
Name: Steve Haas From: Birmingham, Alabama
For all of those future customers out there in cyber-land wondering if you are the real deal. Let me put some minds to ease. I purchased 3 Montecristi Hats from you at the same time. Not knowing you I put my TRUST in you. Not only did you deliver Number 1 products, but you saved me over several hundred dollars in the process. While I was in NYC I took one of my Ultra Fino Hats to a Hattery. Matched your Hat against theirs. Not only was the quality BETTER but the price was at least 1/2 what I paid you for the same quality. Anyone reading this can feel free to e-mail me if you have any questions. Casey, is the "real deal".
Name - Paul Oliva From - Monroe, New Jersey
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It was well worth the wait. The quality of the hat is outstanding, and at one third the price a normal retailer such as Worth & Worth, Optimo, or Brent Black would charge for this caliber of fine weave!!!
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Name - michael i. hurwitz From - california
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hi casey,
received the wonderful hat. u run a reliable business that provides great products at a fair price. Thanks.
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Gregory Bourque - Super Fino Havana - Standard Size Brim 
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